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Next generation tools for the modern workforce

CoreNexa 7.0 is our next-gen voice, video, messaging and collaboration solution, and the evolution of cielo’s proven and industry-leading cloud communications platform. It’s an all-in-one solution combining high-quality voice, video with
critical collaboration capabilities modern workforces, and employees need to be productive and stay engaged, whether working remotely or in the office.

Built-in softphone

Transform your desktop or mobile device into an extension of your business line. This feature allows users to make and take calls, have access to robust call features such as 3-way calling, call transfer and visual voicemail. CoreNexa 7.0 instantly transforms employee engagement, customer experiences, and productivity across the entire company.

HD video meetings

CoreNexa Rooms create highly personal, face-to-face interactions and nurture camaraderie whether working in the office or remotely. With features such as, Lock and Knock and advanced admin or moderator controls, the entire Rooms experience can be controlled and enhanced with a simple click.

Chat & SMS messaging

More than ever before, customers are choosing to interact with businesses via text message. With CoreNexa SMS, employees can quickly and easily connect with customers at any time, from anywhere and on any device, all through our next-gen all-in-one voice, video, messaging and collaboration solution .

Video and collaboration

• Softphone with calling features
• HD Videos and meetings
• Messaging (chat and SMS texting)
• Conference rooms and huddle rooms
• Rooms
• Webinars

Woman talking on a video call


• Highest quality and reliable
• 99.9996% uptime SLA
• Robust calling features, call history, call recording and visual voicemail

Man talking on the phone

Network Infastructure

Our Network, powered by CoreNexa is robust in resiliency.

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Contact Center (CCaaS)

• Omni-channel and voice only
• Contact Center basic
• Interactive voice response
• Award-winning Workforce Management (WFM) module

People working at a call center

Cloud-based solutions and traditional offerings

In addition to cloud-based services, cielo offers SD-WAN, sip trunks, primary rate interface (PRI), and analog lines.

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Interested in making the switch?

Fill out the form to receive a customized plan for your business.

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