The Modern Business Communications Solution

CoreNexa 7.0 is our next-gen voice, video, messaging and collaboration solution, and the evolution of cielo’s proven and industry-leading cloud communications platform. It’s a fully-loaded, all-in-one solution that combines high-quality voice & video with everything employees need to be productive and stay engaged, whether working remotely or in the office.

The Desktop Client enables “always on”, realtime voice communications through a built-in soft phone (desk phone replacement) for making and taking calls, a messaging platform with chat and SMS, and also full feature video meeting and collaboration capabilities. Users may also access CoreNexa via the modern Browser Client or the Mobile Client via their iOS and Android app.

CoreNexa is integrated with Google Workspace and Microsoft 365 for authentication as well as calendar and contact sharing. Users also have instant access to ad-hoc and scheduled or recurring meetings, and CoreNexa's robust Room technology, which will truly help transform the way business is done, and optimize engagement especially with distributed or hybrid (in office and remote) workforces.

Key Features

Voice (soft phone) - Designed to be a full desk phone replacement, the softphone feature enables users to make and take calls, place callers on hold, transfer and move calls, have three way calls, and more.

• Call History: Shows a history of all calls, and a user can browse or search for certain call records
• Visual Voicemail: View voicemails received, and transcribed voicemails (requires subscription to that service), and listen, delete, or download voicemails to save or forward to another user.
• Call Move: Users can move between the CoreNexa desktop client and mobile app while on a call with just the push of a button, without needing to put a call on hold first.
• Microsoft Teams Integrator: cielo’s Microsoft Teams Integrator allows our users to access our proven calling capabilities at any time through MS Teams. With our integration in place, your employees can remain logged into Teams without losing the high quality, reliable calling functionality of our system.
• Business Texting: More than ever before, customers are choosing to interact with businesses via text message. With CoreNexa SMS, employees can quickly and easily connect with customers at any time, from anywhere and on any device, all through our next-gen all-in-one voice, video, messaging and collaboration solution .

Video Collaboration - CoreNexa provides every user with unlimited 1:1 and group meetings up to 100 participants per meeting (Standard plan users can schedule group meetings up to 40 minutes). Employees or invited users can join meetings at any time from the downloadable CoreNexa Desktop app as well as via browser or mobile clients (iOS/Android). Meetings can be encrypted with a PIN for added security and confidentiality.

• Simultaneous Screen Sharing: Users have multiple screen sharing options; share one screen, a portion of their screen, or specific applications. Multiple users can share their screen at the same time.
• Video Recording: Record any meeting for easy reference later, or to share updates with absent/unavailable team members.
• Private Sidebar Conversations with Audio and Video: Users can speak and screen share with each other during meetings or while in virtual rooms without exiting a meeting or disrupting the main conversation.

Use Cases

Take the office with you!

The modern workforce demands flexibility along with all the features of an office environment. CoreNexa has you covered. As long as you have internet connection, CoreNexa gives you access to your business contacts, meetings and voicemails, as well the ability for team collaboration via meetings, chat and SMS. With CoreNexa, you can live your life and stay connected to your team, and important calls or deadlines.‍

Stay connected to your team.

‍Remember the days of group brainstorming sessions, or working alongside co-workers and sharing ideas ad-hoc? With CoreNexa Video that's possible again. Create a meeting room, gather your team and start working. Need to talk to someone privately? CoreNexa “sidebar” allows you to gracefully turn off your group mic and video and talk privately to someone in the group. Need to step away for lunch? CoreNexa lets you update your status so your team knows where you're at and what you're doing. It's a new (working) world and CoreNexa helps you and your team members get the most out of it.

Sign up for a free demo of the CoreNexa platform, here.

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